If you're not sure which size is right for you, check out our size guides. They are located on every available product.

We totally understand, we change our minds too! We wish we could, but once the order is placed, if it's already shipped, we can't change or cancel it at this time.

If the item(s) do not fit, be sure to exchange it for a preferred style or return it for a refund. As a reminder, domestic return shipping is free.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Yes, we ship all over the world.

Shipping charges apply and will be added at checkout, but generally shipping is free to most countries.

Yes, of course it is machine washable in cold water.

A: Your Hoody™ is a delicate being. Treat it as such. You can wash your Hoody in the washing machine.

Of course the Hoody is machine washable, but we advise you to wash it in cold water (30 degrees maximum), and air dry it.

We don't recommend using a dryer because, like any sensitive garment, your Hoody™ will only suffer.

You will also find a wash bag in our store that will improve the protection of your Hoody™ during washing.

The Hoody™ is a unisex item.

The size may vary slightly from one product to another because each piece is made by our teams in our workshops.

*Remember to leave a 1 to 5 cm margin of error.

A: Unfortunately, the ambassador program closed in October 2022.

A: Of course, our products have even been designed for that! What better way to please than by giving or receiving such a wonderful gift, and what's more, you have very little chance that it won't please.

Who has never dreamed of a warm and soft blanket that follows you everywhere.